Useful settings and features for voice and video calls

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This Help article covers useful features when making voice and video calls and how to use them.
information icon  Useful info
For information about the difference between main and sub devices, see Using the same LINE account on more than one device.

Topics covered
‐ Settings and features to configure before making voice/video calls
‐ Features you can use during voice/video calls


Settings and features to configure before making voice/video calls:
Settings and features to configure before making voice/video calls:

Setting ringtones/ringback tones
On your main device (typically your smartphone) 1. Tap the Home tab > Settings > Calls.
2. Tap Ringtone or Ringback tone.
3. Tap the download icon to the right of the ringtone/ringback tone you want to set.

You can play ringtones/ringback tones by tapping them. To stop playing the ringtone/ringback tone, tap stop icon.

If you joined LYP Premium (available in Japan), you can set your favorite songs as your ringtone/ringback tone.

On your sub device (typically your tablet)
iPad 1. Tap Settings > Calls.
2. Tap Ringtone.

Tap play icon to the right of ringtones/playback tones to play them.

Android 1. Tap the Home tab > Settings > Calls.
2. Tap Ringtone.

Tap play icon to the right of ringtones/playback tones to play them.

Having high-definition (HD) video calls
For 1-on-1 video calls
On your main device (typically your smartphone)
iPhone If you only want to have HD video calls on a Wi-Fi connection, see the steps below.
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If HD on Wi-Fi only is turned off, your video calls will be in high definition on both cellular data and Wi-Fi connections.
1. Tap the Home tab > Settings > Calls > Video call quality settings.
2. Under 1-on-1 video call, turn ON HD on Wi-Fi only.

Android 1. Tap the Home tab > Settings > Calls > Advanced call setting.
2. Tap 1-on-1 video call quality > High-definition.

If you only want to have HD video calls on a Wi-Fi connection, turn on HD on Wi-Fi only for 1-on-1 video calls.

On your sub device (typically your tablet)
iPad If you only want to have HD video calls on a Wi-Fi connection, see the steps below.
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If HD on Wi-Fi only is turned off, your video calls will be in high definition on both cellular data and Wi-Fi connections.
1. Tap Settings > Calls > Video call quality settings.
2. Under 1-on-1 video call, turn ON HD on Wi-Fi only.

Android 1. Tap the Home tab > Settings > Calls > Advanced call setting.
2. Tap 1-on-1 video call quality > High-definition.

If you only want to have HD video calls on a Wi-Fi connection, turn on HD on Wi-Fi only for 1-on-1 video calls.

For group video calls [iPhone]
warning icon  Be advised
To have group video calls in high definition, you need to:
• Have a video call at least one time.
• Use an iPhone XS or later iPhone model.
1. Tap the Home tab > Settings > Calls > Video call quality settings.
2. Turn ON HD group video call.

If you only want to have HD group video calls on a Wi-Fi connection, turn on HD on Wi-Fi only under Group video call.

[Android] Displaying incoming call notifications in full screen on the lock screen
1. Tap the Home tab > Settings > Calls.
2. Tap Receive LINE calls while screen is locked.
3. Turn ON permission for Allow full screen notifications from this app.
Note: The relevant setting name may differ depending on your device.

Features you can use during voice/video calls:
 During voice/video calls, you can use various features such as sharing the screen you're looking at, reacting with stickers, and changing your background.

See the following sections for the steps on how to use each feature.

Sharing your screen in voice/video calls
warning icon  Be advised
Screen sharing is not available:
- On iOS versions earlier than iOS 12.
- On some Android devices.
- In 1-on-1 voice calls.
See the following steps to share your screen based on your OS.

iPhone/iPad 1. Tap Activities at the bottom right of the screen > the Screen share tab.
2. Tap Screen share.
3. Tap Start Broadcast.
4. Go to the screen you want to share.
Note: You cannot use the screen sharing feature if someone else is already sharing their screen or a video.

To stop sharing your screen, tap the red status bar at the top of the screen > Stop, or go back to the LINE app and tap Stop sharing > Stop Broadcast.

Android
Sharing your screen 1. Tap Activities > the Screen share tab.
2. Tap Screen share.
3. Tap Start now.

If you're asked to allow permission for the LINE app, try following the steps below on your device.
Note: These steps and labels may differ depending on your Android OS version and device.

1. Go to your device's Settings > Apps.
2. Tap LINE in your list of apps.
3. Turn ON Allow display over other apps.

Sharing websites 1. Exit the group video call screen and copy the URL you want to share.
2. Go back to the group video call screen.
3. Tap the website that appears at the bottom of the screen.
4. Tap Start now.
Note: You cannot use the screen sharing feature if someone else is already sharing their screen or a video.

To stop sharing your screen, tap Stop sharing icon. Returning to the video call screen will automatically end the screen-sharing session. You can also drag Stop sharing icon to move its location.

Sharing YouTube videos in voice/video calls
warning icon  Be advised
- Sharing YouTube videos is not available in 1-on-1 voice calls.
- Update LINE if you can't play YouTube videos.
To share a YouTube video:
1. Tap Activities at the bottom right of the screen > the YouTube tab.
2. Enter text in the search field and tap search or search icon.
3. Tap the video you want to share.
4. Tap Share.
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- On Android devices, By copying a YouTube URL, the copied YouTube link will appear at the bottom of the voice/video call screen. You can open YouTube by tapping Share from the displayed link.
- To stop sharing a YouTube video, tap X icon at the top right of the screen > Stop sharing.
- You cannot use the screen sharing feature if someone else is already sharing their screen or a video.

Using stickers in video calls 1. Tap the video call screen.
2. Tap Camera effects at the bottom of the screen > Stickers or tap the face icon at the bottom left of the screen.
3. Select the sticker you want to use.

You can use the following sticker types:
Note: Sound stickers, some sticker sets, and emoji cannot be used.

• LINE and BT21 official stickers
• Effect stickers
• Message stickers
• Custom stickers
• Big stickers
• Creators' stickers
• Animated stickers
• Pop-up stickers
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- Stickers used in video calls appear on the screen for five seconds.
- Animated stickers appear until their animation finishes.

Changing your background in 1-on-1/group video calls
On your main device (typically your smartphone) 1. Tap the video call screen.
2. At the bottom of the screen, tap Camera effects > Backgrounds.
3. Tap plus icon to set an image saved on your device as your background (or tap down arrow to set one from LINE).
4. Edit the photo any way you like, then tap Done.

On your sub device (typically your tablet)
iPad 1. Tap the video call screen.
2. At the bottom of the screen, tap Camera effects > Backgrounds.
3. Tap plus icon to set an image saved on your device as your background (or tap down arrow to set one from LINE).

Android 1. Tap the video call screen.
2. At the bottom of the screen, tap Camera effects > Backgrounds.
3. Tap plus icon to set an image saved on your device as your background (or tap down arrow to set one from LINE).
4. Edit the photo any way you like, then tap Done.

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To remove a background, tap Camera effects > Backgrounds, then select circle icon with a line through it at the top left.

[Android] Displaying voice and video calls in compact mode To turn on compact voice call mode:
1. Tap the Home tab > Settings > Calls.
 2. Turn ON Compact voice call mode and Allow display over other apps.
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When you tap a video call that's in compact mode, you can:
- Turn your camera and mic on/off.
- Switch to full screen mode.
- Turn the Allow picture-in-picture setting on/off from Settings at the top left.
- Close the screen by tapping X icon at the top right. If you want to join the call again after closing the screen, tap Join or phone icon.