Restoring backed up chats

Share

LINE X Facebook

Copied

You can only use this feature on your main device (typically your smartphone).

Follow the steps below to restore your backed up chats.
information icon  Useful info
- If you backed up your chat history using Premium Backup, please refer to Restoring your backed up chat history.
- This feature is only available to LYP Premium (Japan) and LINE Premium (Thailand) members.

iOS users
warning icon  Be advised
To restore your chats, turn iCloud Drive on before transferring your LINE account. If you've already transferred your account, please reinstall the LINE app.
Note: You cannot restore your chats by starting LINE and tapping the Home tab > Settings.
To restore your chat history:
1. Turn on iCloud Drive.
2. Transfer your LINE account with your new main device.
3. Once the screen to restore your chat history appears, tap Restore chat history.

Follow the steps below to change your iCloud Drive settings.
Note: Make sure to log in to iCloud with the same Apple ID you used to back up your chat history.

1. From your iOS device, tap Settings > your name at the top of the screen.
2. Tap iCloud and turn ON iCloud Drive.
3. Turn on LINE.
Note: If different screens appear on your device and you cannot follow these steps, please contact Apple directly.

Android users 1. Open LINE on the main device your account is registered to.
2. Tap the Home tab > Settings > Back up and restore chat history under Backup and transfer.
 3. Tap Restore.