Turning notification messages on and off
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Be advised
- For inquiries related to the content of notification messages you received (e.g. changing when packages are delivered, checking job listings, when bills are due), please contact the relevant company via their LINE official account or website.
You may get notification messages from the official accounts of companies. These are messages for things like package delivery dates and when bills are due.
Note: For more information on how notification messages work, see I got a message from a company's LINE official account that I didn't add as a friend.
To turn notification messages on and off:
1. Open LINE on the main device your account is registered to.
2. Tap the Home tab > 
.
.3. Tap Privacy.
4. Tap Provide usage data.
Note: If you're using an Android device and don't see Provide usage data, try restarting your device after changing its language settings (e.g. from the current language to Japanese and back).
5. Tap LINE notification messages.
6. Turn Allow LINE notification messages on or off.
Turning Allow LINE notification messages off will make it so you are unable to receive notification messages from any company's LINE official account.
If you don't want to get notification messages from the LINE official account of a certain company, please block that company's LINE official account.
Be advised
- This is a Help article about the notification messages feature in LINE.
- We cannot respond to inquiries to check the status of a shipment or schedule a redelivery sent via the comment field that appears when you select Yes or No below on this page.
4. Tap Provide usage data.
Note: If you're using an Android device and don't see Provide usage data, try restarting your device after changing its language settings (e.g. from the current language to Japanese and back).
5. Tap LINE notification messages.
6. Turn Allow LINE notification messages on or off.
Turning Allow LINE notification messages off will make it so you are unable to receive notification messages from any company's LINE official account.
If you don't want to get notification messages from the LINE official account of a certain company, please block that company's LINE official account.
Be advised
- We cannot respond to inquiries to check the status of a shipment or schedule a redelivery sent via the comment field that appears when you select Yes or No below on this page.