I see the Welcome back screen with someone else's name when creating a new LINE account

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Important: The contents of this article only apply to LINE accounts created with LINE versions earlier than 13.11.0 if you're not using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand.

When creating a new LINE account, someone else's name may appear when you verify your phone number. This happens because the LINE account of a previous owner of the phone number is being displayed.

If you see a message that says, "Welcome back, XXXX!" and don't recognize the account, tap No, that's not me and proceed with creating a new account from No, create a new account. Once you finish creating your new LINE account, the phone number registration will be removed from the previous owner's LINE account.

See also:
Registering/checking/changing your email address and password
Creating a new LINE account
Transferring your LINE account with a different phone number
Changing to/registering a phone number from a different country