Changing to/registering a phone number from a different country

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You can only use this feature on your main device (typically your smartphone).

To change to/register a phone number from a different country, see the steps below.
warning icon  Be advised
- The information covered in this Help article is aimed at users who want to change to or register a phone number from Hong Kong, Japan, Korea, Taiwan, or Thailand.
- You cannot change to or register a phone number from a country/region other than those listed above.
If you can receive text messages
information icon  Useful info
You will need to enter your email address and password for steps 9 and 10. To avoid forgetting the email address and password you registered in step 1, we recommend writing them down.
1. On the main device your LINE account is registered to, register an email address and a password.
2. Back up your chat history.
3. Uninstall the LINE app.
4. Reinstall the LINE app.
5. Open LINE and tap Log in.
Note: If you're using an Android device, tap Main device > OK.
6. Tap Log in with another method > Log in with phone number.
7. Enter your country and phone number you want to change to, then check the Terms and Conditions of Use and Privacy Policy and tap right arrow > OK or Send.
8. Enter the verification code you received via text message.
Note:
- On some Android devices, the verification code is entered automatically. In this case, skip to the next step.
- If you see a message that says "Welcome back, XXXX!" after entering the verification code, tap No, that's not me > Continue.
9. On the "Do you already have an account?" screen, tap Yes, transfer my account.
10. Select a login method, enter the phone number or email address registered to your account, and tap right arrow.
Note: If you're not currently using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand, you can only enter an email address.
11. Enter your password and tap right arrow.
Note: If you forgot your password, see [When transferring your LINE account] If you forgot your password.
12. Confirm the account that is displayed and tap Log in.
13. Choose whether or not to configure other settings.
Note: Depending on the country, additional confirmation or verification may be required.

If you can't receive text messages You can change/register your phone number with the Call me instead option.
Note: The Call me instead option is only available in some countries.
information icon  Useful info
You will need to enter your email address and password for steps 11 and 12. To avoid forgetting the email address and password you registered in step 1, we recommend writing them down.
1. On the main device your LINE account is registered to, register an email address and a password.
2. Back up your chat history.
3. Uninstall the LINE app.
4. Reinstall the LINE app.
5. Open LINE and tap Log in.
Note: If you're using an Android device, tap Main device > OK.
6. Tap Log in with another method > Log in with phone number.
7. Enter your country and phone number you want to change to, then check the Terms and Conditions of Use and Privacy Policy and tap right arrow > OK or Send.
8. Tap Call me instead at the bottom of the verification code input screen.
9. Tap Continue.
10. After receiving the automated phone call, enter the verification code you were given.
Note: If you see a message that says "Welcome back, XXXX!" after entering the verification code, tap No, that's not me > Continue.
11. On the "Do you already have an account?" screen, tap Yes, transfer my account.
12. Select a login method, enter the phone number or email address registered to your account, and tap right arrow.
Note: If you're not currently using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand, you can only enter an email address.
13. Enter your password and tap right arrow.
Note: If you forgot your password, see [When transferring your LINE account] If you forgot your password.
14. Confirm the account that is displayed and tap Log in.
15. Choose whether or not to configure other settings.
Note: Depending on the country, additional confirmation or verification may be required.