I get a connection error and unable to access LINE

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If you see an error message saying "Connection error. Please check your connection and try again," and you cannot connect to LINE, please try all of the suggestions written down in General solutions for issues with LINE.
Note: If you see the relevant error when verifying your account, refer to the Help articles under Account transfer/Verification issues.

If the issue persists after you've tried all of the general solutions in the Help article above, you may be able to resolve the issue by reinstalling LINE.
Note: Please be aware that you won't be able to restore your chat history when reinstalling LINE if you don't back it up in advance.

LINE has stronger security measures in place compared to other apps to prevent conversations from leaking to a third party.

Due to the large amount of HTTPS used to protect your personal information, communication may fail at times.
Note: HTTPS is a system that encodes communications to prevent bugging and identity theft by any third party in the communication pathway.

We're always working hard to prevent such failures from occurring, and we ask for your understanding.