I get an error when signing up/transferring my LINE account

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If you get an error when signing up or transferring your LINE account, the method to troubleshoot the issue will differ depending on the error. See below for details.
warning icon  Be advised
If you have a verification code repeatedly issued or do anything that violates our Terms of Use, your use of LINE will be restricted and you may see an error message.

• Invalid password.
• We couldn't find any accounts registered to the email address you entered.
• Please enter a valid email address.
• Invalid email address or password.
To troubleshoot Please check if:
• You entered your email address and password correctly.
• Your password or email address didn't include any unnecessary spaces.
• You entered only half-width characters.
• You accidentally entered a similar looking character.
E.g.
- 1 (one), I (capital “i”), and l (lowercase “L”)
- 0 (zero), o (alphabet “O”)
- 9 (nine), q (lowercase “Q”)

If you get the same error after checking the information above, check the method to resolve your issue based on your current situation.

If you still have your old device Reset your email address and reset your password with your old device.

You can also transfer your account with an easy transfer QR code which doesn't require you to set or enter a password.

If you don't have your old device If you haven't registered an email address or if you can't receive emails with the email address registered to your LINE account:
There will be no way to transfer your LINE account. In this case, please sign up for a new LINE account.

If you can receive emails with the email address registered to your LINE account:
See the following Help content.

If you're transferring your LINE account and no longer have the device you used before changing models

• Verification is temporarily blocked. Please wait X day(s) then try again.
To troubleshoot
warning icon  Be advised
If you saw this error message, please wait until the restriction is lifted.

If you contact us without waiting for the restriction to be lifted, we will reply to you with the same information in this Help article.
Due to violating our Terms of Use, verification will be restricted for a specified period of time. Try verifying your phone number again the day after the specified period of time. Please refrain from any acts that violate our Terms of Use when using LINE in the future.

Below are the main standards for what are considered violations.

• Posting content that is generally considered unacceptable, such as abusive language or obscene content.
• Exchanging personal information (e.g. phone number, address, LINE ID), or continually inviting or soliciting others to meet in person.
• Engaging in any unlawful transactions, such as the illegal trading of banned substances, stocks, etc.
• Acts of planning or inviting minors to inappropriate meetings or assemblies.

For more details, see the following LINE Safety Center page.

Standards regarding posts on LINE

For security reasons, we cannot directly provide you with detailed information such as the reason for your current violation.

• Unable to sign up.
• An unknown error occurred. Please try again later.
• Invalid phone number. (This only applies to LINE accounts created with LINE versions earlier than 13.11.0 if you're not using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand.)
To troubleshoot You may have received a temporary restriction for repeatedly having a verification code issued. Try again one to two days after the error appeared.

• An error appeared when restoring from iTunes/iCloud on iOS.
To troubleshoot See the following Help article.

[iPhone/iPad] I can't use LINE after restoring from an iTunes or iCloud backup